Join the list

Support

How can we help? Questions, ideas or something not working? Email support@rowleaf.com. We’d love to hear from you.

About the app

What do I need to run Rowleaf?

An iPhone with iOS 16.4 or later, iPhone Duo included, or an Android phone, foldable or tablet with Android 7.0 or later. Rowleaf isn’t built for iPad. The app is in English; dates and numbers follow your phone’s settings.

Does Rowleaf work on iPhone Duo, foldables and tablets?

Yes. On the cover display of iPhone Duo, Rowleaf works like it does on any iPhone. On a wide screen, like an open iPhone Duo, an unfolded foldable or an Android tablet, pages keep a readable column and Harvests shows your list and the harvest you pick side by side. Fold the phone and the harvest you were reading stays open.

Is there a dark mode?

Yes. In Garden → Appearance, choose System to follow your phone, or Light or Dark. The whole app switches straight away, with no restart.

Does Rowleaf work offline?

Yes. Log, edit and browse harvests and explore your season without a signal. Previously verified Full Harvest access remains available offline. Buying or restoring Full Harvest requires a connection. Saving to cloud storage or sharing online depends on the destination.

Does Rowleaf send notifications?

No. Rowleaf doesn’t send notifications. The only nudge is a Save a backup row on Home, inside the app, which you can dismiss.

Backups & moving phones

Your garden is kept on your phone, not on a Rowleaf server, so a backup file is your copy of it. Backups and restore are always free.

  1. Back up your garden

    1. Open Garden → Backup & export and tap Back up now.
    2. Choose a folder you trust. On iPhone, pick one in Files, such as iCloud Drive. On Android, Rowleaf opens at Documents: choose a folder on your phone or in Google Drive, then tap Use this folder.
    3. Rowleaf saves your journal and photos there as one file ending in .harvest.json.
    4. If it says photos are missing from this copy, check them before relying on the backup, and keep your original files.

  2. Restore on a new phone or after reinstalling

    1. On a fresh install, tap Restore from backup on the welcome screen. On a phone that’s already set up, tap Restore from backup… in Garden → Backup & export.
    2. Choose your .harvest.json file. On iPhone, tap Browse to reach iCloud Drive, Google Drive or another place.
    3. Review the preview: harvests, crops, gardens, seasons and photos available. You review the backup before anything changes.
    4. During first-time setup, tap Restore journal. On a phone that already has a journal, choose to add or replace.

  3. Add to this journal, or replace it

    Add harvests (recommended)
    Keeps this journal and adds the backup’s missing entries; duplicates are skipped and newer versions of matching entries are kept. Adding isn’t offered during first-time setup or when the preview finds conflicts.
    Replace this journal…
    Swaps all gardens and harvests on this phone for the backup.

    Back up this journal first. All gardens and harvests on this phone will be replaced by the backup. Check the preview and confirmation carefully before replacing.

What’s in a backup file?

  • Your journal and its available photos. Some photos may be missing or exceed the file limits: Rowleaf can open backup files up to 25 MB; each photo inside can be up to 5 MB, and 15 MB in total. Check any photo warnings before relying on a backup.
  • Backup files may contain notes and photos and are not encrypted by Rowleaf. Keep them somewhere you trust.
  • A spreadsheet (CSV) export, also in Backup & export, has plain column names, such as Date, Crop, Variety, Amount and Note, with each amount as you entered it (“2 lb 4 oz”) plus a standard amount in grams, milliliters or items. It doesn’t include photos and isn’t a restorable Rowleaf backup.

Can I import from a spreadsheet or another app?

No. Rowleaf can restore its own .harvest.json backups, but it can’t import spreadsheets or other apps’ data.

How do I move to a new phone?

  1. On your old phone, back up your garden.
  2. Move the backup file to your new phone, or save it where both phones can reach it.
  3. Install Rowleaf on the new phone and restore from the backup. This works between iPhone and Android, too.
  4. Keep the old phone or backup until you’ve checked that your garden is there.

Your device’s own iCloud or Google backup may also restore app data, depending on your settings. There’s no Rowleaf account or automatic garden sync between phones. Restore any Full Harvest purchase separately on the same platform.

Can two phones share one garden?

No. Rowleaf keeps one journal on each phone, with no shared or synced garden. You can copy a journal to another phone with a backup, but the two won’t stay in sync.

Full Harvest

How do I restore Full Harvest?

Make sure you’re signed in to the Apple Account or Google account that bought Full Harvest. Then, with an internet connection, open Garden and tap Restore purchase (just below Full Harvest). If it says no purchase was found, check which store account you’re signed in to and try again. If you still need help, email us with your platform and the store’s order reference. Don’t send payment card details.

Can I use one purchase on iPhone and Android?

Full Harvest is a one‑time purchase on the platform where you buy it. An App Store purchase doesn’t transfer to Google Play, or the other way around. Garden backups move your data, not your purchase. Logging, history, season totals and a page for every crop, moments, harvest keepsakes, backups and exports stay free on both platforms.

How many gardens are free?

Free includes one garden. Full Harvest lets you keep more. Seasons run January to December unless you change the dates in Garden → Gardens & seasons.

How do I get a refund?

Refunds are handled by the store you bought from, under its policies. Request a refund from Apple, or see Google Play’s refund policies.

Units & currency

Can I change units and currencies?

Yes. In Garden → Units & currency, choose whether totals show in pounds and ounces or kilograms and grams, and pick your currency. You choose the unit for each harvest as you log it: weight, a count, pints or bunches. Each entry keeps the unit you logged. Rowleaf keeps weight, volume, counts and bunches separate.

Rowleaf lists 24 common currencies, plus the one you’ve already set, and search finds any of 155 circulating currencies by name or code. With Full Harvest, you can set your own crop prices for harvest value. Values use the prices you set; choosing a currency does not fetch exchange rates or convert old prices.

Your data

How do I delete my data?

Delete a harvest from its menu in Rowleaf. It disappears from the journal immediately, with a few seconds to undo. Rowleaf then cleans up its stored records and photos no longer used by another harvest or draft; cleanup may finish when you next open the app. Separate drafts and saved copies are not deleted. To remove the whole garden from your phone, delete the app and its data. On iPhone, choose Delete App rather than Offload App; on Android, clear the app’s storage or uninstall it. Gardens, seasons, beds, crops and varieties can be archived but not deleted on their own; past harvests keep their crop, variety, bed and season.

New Rowleaf backups leave out deleted harvest entries, but include saved drafts. Restoring an older backup can bring back entries you deleted later.

Delete saved exports, shared copies and iCloud or Google backups separately. Deleting the app does not remove store purchase records. See the privacy policy for retention and other data requests.

Bugs

How do I report a bug?

In Rowleaf, open Garden → Email support: it starts an email with your Rowleaf version, system version and language filled in (and your phone model on Android). Add your phone model if you’re on iPhone, then what you tried and what happened. Steps to repeat the problem are especially helpful. You can also email support@rowleaf.com directly with your phone model, operating system and Rowleaf version (Garden → Version). A screenshot is welcome if you’re comfortable sharing it; hide any private details first. Please don’t send your full garden backup unless we ask for it and you’re happy to share.

Crash reporting helps us find failures and can be turned off in Garden → Privacy. Fully close and reopen Rowleaf after changing the setting so the change fully takes effect. You can still contact us with it switched off.