Privacy policy

At a glance

• Your gardens, harvests, notes and photos stay on your phone. There’s no server copy of your garden and no Rowleaf account.
• Crashlytics crash reports are on by default. Turn them off in Garden → Privacy, then fully close and reopen Rowleaf.
• RevenueCat checks Full Harvest access with a random app user ID when the app opens.
• There are no ads, no tracking and no behavioral or usage analytics, and we don’t sell your information.
• To delete your garden, delete harvests in the app or remove the app and its data. Delete saved backups or exports wherever you keep them.

Who’s responsible

Otter Yard LLC is responsible for Rowleaf and is the data controller for the personal information described here.

Otter Yard LLC
522 W Riverside Ave Ste N
Spokane, WA 99201, USA
support@rowleaf.com

What stays on your phone

Your gardens, seasons, harvests (with their date, time and time zone), crops, varieties, beds, quantities, prices, notes, season notes, drafts, photos and app settings are stored in Rowleaf’s private app storage. We don’t have a server copy of your garden. When you choose or take a new photo in Rowleaf, we save a resized JPEG copy without the original photo’s metadata, including location. Your original photo is unchanged. Photos restored from a backup are copied as stored in that file; Rowleaf does not remove metadata again during restore.

There are no Rowleaf accounts, ads or tracking, and no behavioral or usage analytics (we use crash diagnostics only to measure and fix stability). We don’t sell your information or share it for targeted advertising.

Crash reports, with a choice

We use Google’s Firebase Crashlytics to find and fix crashes. Crash reports contain technical information such as the app version, device model, operating system, crash time, stack traces and diagnostic installation or session identifiers. Rowleaf also reports some failures it recovers from, such as a backup, export, photo or database update that could not finish, along with the app’s database version and which kind of screen was recently open (for example, that a harvest’s detail screen was open, never which harvest). Rowleaf does not attach your garden records, notes, photos, name or email to these reports. Its error reports remove the original error messages and file paths, keeping only the kind of error and where in Rowleaf’s code it happened.

Crash reporting is on by default. You can turn it off in Garden → Privacy. After changing this setting, fully close and reopen Rowleaf so the change fully takes effect. Turning reporting off does not delete reports already sent; those follow Firebase’s retention period.

Your crash-report choice is saved in Rowleaf backups. Replacing your journal with a backup also restores the choice it contains, so check Garden → Privacy after a restore.

Like any internet service, Firebase and RevenueCat receive your device’s IP address when the app connects.

Firebase retains crash reports and associated identifiers for 90 days before starting to remove them from its live and backup systems. See Firebase’s privacy information.

Purchase services

Rowleaf uses RevenueCat to check Full Harvest access and load purchase options when the app opens, even if you do not buy anything. RevenueCat assigns a random app user ID that isn’t tied to your name or email. Once you buy, it’s linked to your store purchase record. To check purchases, Rowleaf may contact RevenueCat and the App Store or Google Play for purchase status and product information. If you buy or restore Full Harvest, the store and RevenueCat also process purchase and transaction information. Apple or Google handles payment; Rowleaf does not receive your payment card details or send garden content to these services.

Rowleaf may occasionally show the App Store or Google Play rating prompt; the store handles any review you leave.

The optional purchase is tied to the store where you bought it. Purchases do not transfer between Apple and Google. The providers’ own privacy policies also apply: Apple, Google and RevenueCat.

Device backups

Your operating system may include Rowleaf data in iCloud or Google device backups, depending on your settings. Apple or Google manages those copies under its own policies. Device backups may contain data that was still awaiting cleanup when the backup was made. You can control or delete them in your device or cloud account settings. Rowleaf does not run a garden sync service.

Files you choose to save or share

Backups, spreadsheet (CSV) exports and keepsakes leave Rowleaf only when you choose to save or share them. You choose the destination, including any cloud storage service. A Rowleaf backup includes your journal and available photos, but may omit photos that are missing or exceed the file limits; check any warnings. It is not encrypted by Rowleaf. Keep it somewhere you trust. A CSV is for spreadsheets; a Rowleaf backup is the file you can restore.

Keeping and deleting data

Your garden stays on your phone until you remove it. Deleting a harvest hides it immediately and gives you a few seconds to undo. After that, Rowleaf cleans up its stored records and photos no longer used by another harvest or draft. Cleanup may finish when you next open the app. Deleting a harvest does not delete separate drafts or saved copies of that information. Gardens, seasons, beds, crops and varieties can be archived but not deleted on their own; their past harvests are kept. There is no erase-all button: removing the app and its data removes the garden stored there. We have no server-side garden copy to keep or delete.

Copies you saved or shared, including old backups, are separate: delete those at their destinations. Removing the app does not delete a device backup or cancel a store purchase. Purchase records remain with Apple or Google and RevenueCat as needed to provide purchases, restores and meet legal obligations. Crash reports follow the 90-day period above.

If you contact us

If you email support, we receive your email address and whatever you choose to send so we can answer. Please share only what we need to help. We keep correspondence while resolving your request and as needed for follow-up; you can ask us to delete it.

Launch email list

Before launch, you can leave your email address on this website to hear when Rowleaf is out. That address is the only thing we collect, and we use it for one email: the one that says Rowleaf has launched. We don’t add it to other lists, combine it with anything else or sell it. We use it because you asked us to, and you can withdraw that at any time.

Plunk handles the list on our behalf and stores the address only to send that email. We delete the list after the launch email is sent, or remove your address sooner if you unsubscribe or ask us to.

The launch email has a one-click unsubscribe link. You can also email support@rowleaf.com to be removed or to ask what we hold.

International users and your rights

Otter Yard is based in the United States. Our service providers may process purchase and crash information in the United States or other countries where they operate, under their applicable privacy and transfer safeguards.

Where the GDPR or similar laws apply, we process purchase information to provide the purchase you request, technical diagnostics for our legitimate interest in fixing failures, and support messages to respond to you. We also retain information when legally required. You can object to diagnostic processing by switching crash reporting off.

Depending on where you live, including the EEA, UK and California, you may have rights to access, correct, export or delete personal information, restrict or object to processing, and withdraw consent where it is used. California residents may also have rights to know what is collected and disclosed, and to exercise rights without discrimination. We do not sell or share personal information for cross-context behavioral advertising.

In Rowleaf you can export your data (Garden → Backup & export) and delete individual harvests; to erase everything, delete the app and its data. For other requests, email support@rowleaf.com; we’ll help with information we control and explain when a store or provider must handle a request. We may need to verify a request, and we cannot identify a garden or anonymous crash report from your email alone. You can also complain to your local data protection authority.

Children

Rowleaf is not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, contact us so we can address it.

Changes to this policy

We’ll publish changes here and update the effective date. If a change materially affects how Rowleaf handles personal information, we’ll post it here before it takes effect and note it in the release notes of the next app update.